Delivery

Shipping Restrictions
Currently, we do not offer shipping outside the Republic of Ireland.

Shipping Partners
For all our deliveries, we rely on local Irish courier services.

Shipping Costs

For orders up to €30.00, the shipping charge is €4.95.
For orders exceeding €30.00, shipping is complimentary.

Shipping Times
We dispatch orders on the same day for next-day delivery whenever possible, provided orders are placed before 10:30 a.m., Monday through Friday, excluding public holidays. Please note that there might be occasional delays due to Covid-19.

Issues with Delivery
If your order hasn’t arrived, please get in touch with us at info@vape.ie. We’ll look into the issue and, if necessary, arrange for a replacement to be sent out to you.

Purchase Terms

Upon delivery, the Purchaser must promptly examine the goods. Any damage or non-compliance issues with the goods as per the contract must be reported to the Seller in writing via email within 7 working days of receiving the delivery. Failure to report within this timeframe will result in the goods being considered as accepted.

If the goods are found to be faulty or damaged, they must be sent back to the Seller by the Purchaser. A complete reimbursement, including the shipping and return costs, will be provided if the goods are indeed found to be defective.

In case of returns due to faults or damage, please return the goods to the address provided by our customer support team, along with your order number.

For all returns, the Purchaser bears the shipping costs and is advised to use a recorded delivery method with adequate insurance. The Purchaser is legally obligated to maintain the goods in their original state. After the goods are received and processed, a full refund will be issued, including any delivery charges. If the Purchaser chooses to cancel the order, remember that we comply with a statutory cooling-off period of 14 days.

If the returned goods are damaged due to the Purchaser’s negligence, the Purchaser will be responsible for the costs incurred in rectifying the damage.